This Privacy Policy applies to services provided by PT Helloilmare Restorasi Indonesia (otherwise known as “Helloilmare”, “we”, “our” or “us”) and sets out how we may collect, use and disclose your “personal data”, “personally identifiable -information” or other personal information (collectively, “Personal Data”) in connection with your access to and use of our web site (www.helloilmare.com).
By registering to and/ or using our website, you acknowledge that you have read this Privacy Policy and our Terms and Conditions to understand the content and consequences, and you agree and give consent to us for the collection, use-, disclosure, and processing of your Personal Data in accordance with this Privacy Policy and/or the Terms and Conditions.-Further, you acknowledge that every Personal Data that you have provided or will provide is yours to share and is true and- accurate.
From time to time, Helloilmare may revise this Privacy Policy to reflect changes in the laws and regulations, our use practice, the features of our website, and/or advances in technology. If we make revisions that change the way we collect or use your Personal Data, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of this Privacy Policy. Therefore, you should review this Privacy Policy periodically so that you are up to date on our most current policies and practices. If you do not agree with any changes or modifications to the Privacy Policy, please do not continue using our website. You will be deemed to have consented to any modification of the Privacy Policy when you use our website after the effective date of the modification.
We may collect, hold, use and disclose your Personal Data to provide our services to you. In addition, we may also collect, hold, use and disclose your Personal Data for other reasons as provided further in this Privacy Policy. Your Personal Data that we collect, hold, use and disclose consists of the information described below:
When you are using our website, we may request you create an account in order to process your bookings. The Personal Data collected will include, but will not be limited to, your name, Helloilmareuser identification and login credentials, email address, and phone number.
When you are using our website, we may request you create an account in order to process your bookings. The Personal Data collected will include, but will not be limited to, your name, Helloilmareuser identification and login credentials, email address, and phone number.
If we are unable to collect your Personal Data, we may not be able to provide our services to you.
We may also collect, hold, use and disclose your Personal Data to offer you the best packages that will be suitable for your preferences. In addition, we may also collect, hold, use and disclose your Personal Data for the following purposes:
We may also collect, hold, use, and disclose your Personal Data for:
Your Personal Data may be shared by us with other companies, organizations, and individuals (each a “Third Party”) in connection with providing our services to you and to our other customers and for the other purposes set out in this Privacy Policy. The Third Parties we may provide your Personal Data to include, however, are not limited to, providers of website hosting, data analysis, marketing, promotions, processing credit card transactions, and other relevant services. Your Personal Data may also be shared with our other subsidiaries and/or affiliated companies.
The sharing of Personal Data subject is only complied to the following conditions:
When you provide us with your Personal Data, please ensure that it is accurate and complete. If you believe that any of your Personal Data held by us contains errors or omissions, please log into your account on our website and correct the Personal Data. In addition, please update your Personal Data through your account in a timely manner, should there be any changes.
If you wish to correct an error or omission in any of your Personal Data held by us which cannot be corrected via your account on our website, or to access your Personal Data held by us which cannot be accessed via your account on our web site, please submit your request to our contact details listed below.
Where we have obtained your consent for any collecting, use or disclosure as indicated above, you may withdraw your consent to our collection, use, or disclosure of your Personal Data, by giving us reasonable notice. If you wish to withdraw your consent, please inform us at our contact details listed below. Upon your request, we will cease to collect, use or- disclose your Personal Data, unless required by law or if we have a legitimate business or legal purposes for collecting, using, or disclosing such Personal Data. Note that by withdrawing your consent to our collection, use, or disclosure of your Personal Data, we may not be able to continue providing you with some of our services and you agree that we will not be liable to you for any losses or damages arising out of or in relation to such termination of services.
Unless we remove your Personal Data from our systems following the receipt of a request from you, your Personal Data will be retained by us for as long as your account is in existence and as needed to provide you with our services. We shall cease to retain Personal Data, or will use reasonable efforts to remove the means by which the Personal Data can be a-sso ciated with you as an individual, as soon as, 1) the purpose for which Personal Data was collected is no longer being served by the retention of that Personal Data; and 2) we are not otherwise permitted or required by applicable law to retain the Personal Data.
We will protect your Personal Data by maintaining reasonable security arrangements, including physical, technical, and- or organizational procedures, to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. If we are subject to a data breach that relates to your Personal Data, to the extent required by applicable law, we will notify you through our channels, whether directly or indirectly, to give you sufficient information regarding such data breach and will work to protect against the misuse of your Personal Data.
Our website allows you to create a user account based on the information you provide. By providing that information,- registering, and creating your account, you warrant that :
If you have a complaint regarding the treatment of your Personal Data by us, please contact us at our contact details listed below. We will treat your complaint confidentially. We will contact you within a reasonable time after receipt of your complaint to discuss it and outline options regarding how your complaint may be resolved. If you have a complaint regarding the treatment of your Personal Data that is not resolved by us, you may be able to make a complaint to the relevant regulatory authority.
This Privacy Policy shall be subject to, governed, and implemented according to the law of the Republic of Indonesia. In case of dispute in the interpretation and implementation of this Privacy Policy, you and Helloilmare agree to resolve the same by deliberation. If no agreement can be reached through deliberation, then the dispute shall be resolved at the District Court of South Jakarta. We do not guarantee the security of our database and we also do not guarantee that the data you provide will not be detained/interrupted while it is being sent to us. Any transmission of information by you to us is at your own risk. You may not disclose your password to anyone. No matter how effective a technology is, there is an impenetrable security system.
PT Helloilmare Restorasi Indonesia
Operating hours: Mondays – Fridays, from 08.30 am – 17.00 pm